1. Introduction and Agreement to Terms
Welcome to Thiya! These Terms and Conditions (“Terms”) govern your use of our website located at thiya.store (the “Site”) and any related services provided by Thiya (“we”, “us”, “our”).
By accessing our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and policies referenced herein. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
2. Eligibility and User Accounts
By agreeing to these Terms, you represent that you are at least 18 years of age. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
3. Products, Pricing, and Order Acceptance
We make every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor’s display of any color will be accurate.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
4. Payments
All payments are processed through secure third-party payment gateways (e.g., Razorpay). We do not store your credit card or debit card information on our servers. By providing your payment information, you represent and warrant that you have the legal right to use the payment method provided.
5. Shipping and Delivery
Orders are processed and shipped in accordance with our Shipping Policy. While we strive to meet the estimated delivery times, these are not guaranteed. The risk of loss and title for all products ordered pass to you when the product is delivered to the shipping carrier.
6. Returns, Refunds, and Cancellations
We want you to be happy with your purchase. Our policy is as follows:
- Return Period: You have 2 days from the date of delivery to initiate a return for an eligible item.
- Eligibility for Return: To be eligible for a return, your item must be unused, unworn, unwashed, and in the same condition that you received it. It must also be in the original packaging with all original tags and labels attached.
- Non-Returnable Items: Certain types of items cannot be returned, such as sale items, gift cards, and personal care goods.
- How to Initiate a Return: To start a return, please contact us at info@thiya.shop within the 2-day period with your order number and the reason for the return. We will provide you with instructions on how to proceed.
- Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
- Cancellations: You may cancel your order only if it has not yet been shipped. Please contact us immediately at info@thiya.shop to request a cancellation.
7. Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of Thiya or its content suppliers and is protected by Indian and international copyright laws. You may not use, reproduce, or distribute any content from this Site without our prior written permission.
8. Prohibited Uses
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; or (g) to upload or transmit viruses or any other type of malicious code.
9. Disclaimer and Limitation of Liability
The Service and all products delivered to you through the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind.
In no case shall Thiya, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of the Service or any products procured using the Service.
10. Indemnification
You agree to indemnify, defend and hold harmless Thiya and our affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third-party.
11. Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Bengaluru, India.
12. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
13. Contact Information & Grievance Redressal
For any questions, concerns, or complaints regarding these Terms and Conditions, please contact us at:
- Business Name: Thiya
- Email: info@thiya.shop
- Address:
New Gunj, Mahabubnagar, Telangana, India, 509001 - Phone:
+91 7702451524